Support: Case Response
PrintEmail Template Details
| Folder | Unfiled Public Classic Email Templates |
| Name | Support: Case Response |
| Unique Name | SupportCaseResponse |
| Encoding | UTF-8 |
| Type | text |
| Available For Use | Yes |
| Subject | Response to your Genwatt Case {!Case.CaseNumber}: {!Case.Subject} |
| Body | Dear {!Contact.FirstName}, {!Case.Solution_Description} Thank you, {!User.Name} {!Organization.Name} Your comment: {!Case.Description} |
| Description | Standardized template for responses to customer inquiries |